Valid from 1 February 2018
These regulations apply to all means of transport operated by Brakar.
All travellers who have tickets adjusted for social or age-related limitations must document their entitlement to tickets of this kind through picture ID or any other valid type of documentation. Valid proof of age: passport, driving licence, bank card with photo, and birth certificate (children only) are all accepted as valid identification.
Register in our webshop
If you register with us as a customer, we can help you to arrange reimbursement if you lose a pass/ticket, and provide a list of your travel transactions.
To register, go to brakar.no/Kjøp billetter.
It pays to buy tickets in the webshop or via your smartphone.
If you buy a single ticket or a travel pass on a bus or at one of our ticket outlets, you will be charged a supplementary fee of NOK 20 for a single ticket and for a 7- or 30-day pass. On route 200 (Hønefoss – Oslo), the supplements are NOK 20 for a single ticket and NOK 100 for a travel pass.
ELECTRONIC TRAVEL PASS
Brakar offers two types of travel card: Brakar Travel Card (Reisekort) and Brakar Young People’s Travel Card (Ungdomskort). The first time you buy a travel card, you will be charged a card issuing fee of NOK 50. These cards are not personal, and you can use two different ticket products on each card. However, the card can be used for only one active journey at a time.
Forgotten travel card
If you have forgotten your travel card, young people’s travel card, travel documents or smartphone, you will always have to pay for your current journey. Special rules apply for school bus passes.
SMARTPHONE TICKET “BRAKAR TICKET”
Brakar offers both travel passes and single tickets via a smartphone app. All standard price regulations apply.
Travellers must purchase tickets before boarding. The smartphone ticket becomes active as soon as you press “Confirm”. The ticket will be activated within two minutes, and you can board the vehicle as soon as the app starts to count down.
Simply present your smartphone (showing the app) to the driver when you board. Travellers are obliged to give the driver sufficient time to read the ticket, as well as the opportunity to press the QR code or animation to verify that the ticket is valid. This also applies during ticket inspections.
Power supply/technical errors in the app
When using tickets via the smartphone app, travellers are personally responsible for ensuring that there is sufficient power/battery life in the phone. Travellers who cannot display a valid ticket will be required to pay the standard price for their journey. In the event of technical errors in the app, travellers will not be charged for their journey.
No network coverage
Some phones display the word “Disconnected” in the top right-hand corner if there is no network coverage. If the ticket shows a valid date and time, the ticket will nevertheless be “valid”. The ticket must still show the day’s picture.
Brakar operates a webshop where you can register your travel card(s). Registering travel cards in the Brakar webshop gives you the following benefits:
- Overview of transactions on the card
- Access to travel card balance
- Reimbursement if you lose your card (See the “Reimbursement” section for details).
You can buy our full range of tickets in the webshop, with the exception of single tickets, student tickets and supplementary tickets if your journey involves bus and train travel.
If you buy your ticket before 21:30 the day before you plan to travel, you can normally download it from the ticket machine in the bus the following morning. If you buy it later in the evening, you will have to wait a day. If ticket machines or other outlets are defective, it may take 2–3 days before you can download tickets on the bus. If you cannot download your ticket, you will have to choose another form of payment for your journey.
Once the ticket has been activated, you can put two travel passes on the same card. If you do this in good time, your new ticket or pass will be activated on the bus as soon as the old one expires.
You need to register your age when buying age-specific tickets.
NB! A receipt from the webshop does not count as a valid ticket.
SCHOOL BUS PASSES
Pupils in primary, lower secondary and upper secondary schools who are entitled to free transport are issued school bus passes. These passes are personal and may not be used by other people. The passes can only be used for travel twice per school day, including transfers. School bus passes are valid on any route it would be natural to take on the way to and from school. If a pupil wants to go to a friend’s house after school, for example, this is allowed within the zone – depending on bus capacity. School bus passes may only be used until 17:00 on school days, and are not valid on weekends.
Lost/forgotten school bus passes
Pupils who do not have their bus passes with them may still travel to school free of charge. They will be asked to contact the school to arrange a temporary travel document, and the school must then obtain new passes for the pupils in question. Temporary passes issued by the school must be used for the journey home from school that same day.
Pupils who have Brakar electronic school bus passes with a Ruter sticker may travel on Ruter buses as well.
School bus passes issued by Ruter can be used on Brakar buses in Røyken and Hurum, on route 71.
Pupils who have Brakar electronic bus school passes may ride on Opplandstrafikk route 701, Hønefoss – Jevnaker. School bus passes issued by Opplandstrafikk can be used on Brakar route 221, Hønefoss – Jevnaker.
Pupils who have Brakar electronic school bus passes with the appropriate sticker can ride VKT bus routes 91, Svelvik – Drammen, and 96, Sande – Drammen.
As from and including the age of 18, passengers must pay the full adult price.
Child and pensioner
As from the age of 4, up to the age of 18, passengers pay the child rate, i.e. 50% of the price of a full adult ticket, rounded up to the nearest whole krone. NB. Ruter rates apply in Røyken and Hurum.
Child and pensioner tickets cannot be combined with any other discounts (e.g. when using pay-as-you-go credit).
Pensioner tickets cost 50% of the price of a full adult ticket, rounded up to the nearest whole krone. Pensioner tickets are for travellers who meet at least one of the following criteria:
– Aged at least 67
– Disabled and receiving disability pension under the Norwegian National Insurance Act of 17 June 1966, No. 12, Section 8.3.
– Spouse/partner travelling with a person who is entitled to a pensioner ticket on the basis of one of the above-mentioned criteria.
Identification from the Norwegian Labour and Welfare Administration (NAV) proving entitlement under the above-mentioned act must be displayed, as well as another type of valid identification. Other types of pension, such as early pension, survivor’s pension and the like do not grant entitlement to a pensioner ticket.
Brakar operates a family discount scheme on Saturdays, Sundays and public holidays. This means you can bring up to four children (aged under 18) with you free of charge. To benefit from the family discount, you must be over the age of 18 and in possession of a valid adult ticket, pensioner ticket or travel pass. (Does not apply to student tickets or youth tickets).
24-hour tickets cost 2.5 times the price of a single ticket, and entitle the holder to make an unlimited number of journeys within the zone(s) paid for. These tickets are valid for 24 hours from the time they were purchased. They are not, however, valid on night and express buses.
Night bus tickets
Special prices apply to journeys on night buses, and standard tickets are not valid on these buses. Night bus tickets can be purchased on board the bus or via a smartphone.
A discount of 33% is offered for groups of at least three people. Group discounts only apply if everyone in the group gets on and off at the same stop. The group may include children and/or pensioners, but the discount only applies to adults.
Pay-as-you-go credit can be purchased in values of whole hundreds of kroner (minimum NOK 200). The cost of the journey is then deducted from the balance every time the ticket is used.
Payment using pay-as-you-go credit is handled in the same way as prepaid tickets and includes a deduction of the on-board supplement (NOK 10). Using pay-as-you-go credit does not entitle the holder to extra discount when paying for children or pensioners. The holder can use the same ticket to pay for multiple travellers, as long as they are all travelling the same route.
30- and 7-day passes
Travel passes are valid for 7 or 30 days from the time they were validated for the first time, and are sold at adult prices only. A travel pass is not personal, and entitles the holder to an unlimited number of journeys along the route paid for.
A youth ticket is a 30-day travel pass that is valid up to and including the day on which the holder reaches the age of 20. These tickets are valid for 30 days from the time when they were validated for the first time. When you turn 20, the ticket will be invalidated, and you will have to buy new travel passes and tickets. If you are a registered customer, the residual value on the youth ticket will be transferred to your account. If you buy a youth ticket via your smartphone, the ticket will be valid until the end of the period.
On first issue, you will be charged a travel pass fee of NOK 50. Persons who are under the age of 20 and resident outside Buskerud can purchase youth tickets.
Area of validity
Valid young people’s travel cards entitle holders to unlimited travel on all the local county bus routes (except night buses) in Buskerud, as well as on routes 71 and 169. These travel cards are also valid on local trains and short-journey regional trains in the County of Buskerud, and for commuter/booked tours, where such have been established.
Extended youth entitlement
Some adult students are entitled to use youth tickets until the end of the year in which they turn 24. This must be documented in the form of a letter from the educational establishment, duly stamped and signed.
Travel by train, express buses and other public transport companies
Youth tickets can be used by travellers who present a travel card + validation receipt:
- On NSB routes 10, 11, 12 and 13 within Buskerud
- On the Hvittingfoss – Svarstad and Hønefoss – Jevnaker sections of route 701.
- On route 200 Hønefoss – Oslo, within Buskerud
- On Hallingbussen services within Buskerud
- In Røyken and Hurum on bus routes operated by Ruter As
- On Vestfold Kollektivtrafikk AS routes 91/96 within Buskerud.
- On Vestfold Kollektivtrafikk AS route 91, Svelvik – Drammen – Svelvik.
- On the Fjord1 ferry route Verket – Svelvik – Verket.
- On the Valdresekspressen service between Hønefoss and Nes in Årdal. (Restrictions apply to some departures).
Customers who have an NSB travel pass can purchase a combination ticket that serves as a 7- or 30-day bus pass. These tickets are available through the NSB app, the Brakar app, and from our ticket outlets. The transfer ticket is valid in the first zone from all railway stations in the county, as well as from Asker station. For travel outside this zone, the ticket must be combined.
Brakar Student Pass
The student pass grants a 40% discount on travel passes. You are entitled to a student pass if you are under the age of 30 and:
- are studying full time at a college of further education, university, university college, academy or at a corresponding educational institution that qualifies for subsidy through the Norwegian State Educational Loan Fund. Overseas students in Norway are also entitled to student discount.
- are an apprentice/trainee working full-time as defined in section 4 of the Norwegian Education act.
- are attending a Folk High School as a full-time student.
When purchasing and renewing student passes, you must always present a receipt for payment of semester fees, as well as valid identification. Student passes can only be purchased and renewed at one of our ticket outlets.
Apprentices must present an apprenticeship certificate. Apprenticeship certificates are available from the Vocational Training Division of Buskerud County Council.
Make sure to have proof of discount with you when you travel
You must have a valid student card (actual card or on your smartphone) or apprentice certificate with you when you are travelling on a student pass. If the document you present as proof does not include a photo, you must be able to present other identification to prove your identity.
Children and employees at kindergartens and primary/secondary schools, and in before- and after-school programmes (SFO) (1st to 10th grade) who are travelling together, can travel free of charge between 09:00 and 14:00 on weekdays. The travellers must be in possession of Brakar travel documents. Brakar cannot guarantee seat availability.
The group must consist of between 5 and 25 travellers, and there must be more children than adults in the group. See brakar.no for details.
TRAVELLERS IN RØYKEN AND HURUM AND ON ROUTE 71
In the Municipalities of Røyken and Hurum, Ruter zones, rates and price regulations apply to journeys within the borders of the two local authorities, and for journeys to Akershus. Journeys that cross the boundary between the Municipalities of Røyken and Lier and continue on towards Drammen are subject to Brakar AS’ prices and price regulations.
All tickets purchased under the Ruter price and zone system (i.e. Ruter and NSB tickets) are valid on Brakar routes 81–89 and route 71. Tickets are valid in the smartphone app and on travel cards when presented together with a validation receipt. Travellers with Ruter tickets can purchase supplementary tickets for zones in Buskerud.
All Brakar tickets are valid on bus routes operated by Ruter AS in Røyken and Hurum. Travellers must present their travel card/youth travel card together with a validation receipt or proof in a smartphone app. It is not possible to purchase supplementary tickets for ongoing travel in zones in Akershus/Oslo.
Travellers on route 71, Drammen – Asker are to pay the Ruter price. Travellers on route 71 with Ruter tickets can purchase supplementary tickets for zones in Buskerud.
JOURNEYS ON ROUTE 200 HØNEFOSS – OSLO
Route 200 has separate prices for journeys that cross the county border between Buskerud and Akershus. Internal journeys in Buskerud are subject to the Brakar price regulations, and internal journeys in Oslo/Akershus are subject to the Ruter price regulations. It is not possible to use pay-as-you-go credit from Ruter on route 200 buses. Brakar Youth Tickets can be used internally in Buskerud.
The ticket categories are otherwise the same as for Buskerud. Tickets can be purchased via the smartphone app (both Brakar Tickets and Ruter Tickets), from brakar.no, on board the buses and at the Mix Sentrum stop in Hønefoss. If you purchase tickets on board the buses or from a ticket outlet you will be required to pay a supplement.
PURCHASING TICKETS ON TOWN ROUTES IN DRAMMEN
Brakar does not sell travel passes or pay-as-you-go credit top-ups on town routes in Drammen. Travel passes can be purchased via the smartphone app, from the webshop, or from the Brakar Customer Service Centre at Bragernes Torg shopping centre. Pay-as-you-go credit can be purchased from the webshop or the Brakar Customer Service Centre.
These regulations apply to the following routes:
3 Kastanjesletta – Liejordet – Drammen Centre – Fjell
4 Bera/Vinnes – Drammen Centre – Knivåsen
5 Vinnes – Drammen Centre – Torsvei
15 Underlia – Drammen Centre – Austad Skog
16 Underlia – Drammen Centre – Skoger – Mælen
21 Tolerud – Drammen Centre
22 Drammen – Konnerud – Svingen – Andorsrud
24 Drammen – Konnerud – Tveten/Eikerdelet
25 Strøtvet – Drammen Centre – Gulskogen Centre
JOURNEYS WITH OTHER COMPANIES
Journeys with Vestfold Kollektivtrafikk AS (VKT)
Brakar travel passes, youth tickets, 24-hour tickets, single tickets and smartphone tickets are valid on Vestfold Kollektivtrafikk AS routes within Buskerud. Travellers with travel passes must present their travel card/young people’s travel card together with the validation receipt. School bus passes are valid with the appropriate sticker. Standard transfer regulations apply to journeys outside the applicable zones.
VKT travel passes, youth tickets and single tickets are valid on all Brakar routes within the applicable zone. Travellers with VKT tickets can purchase supplementary tickets for zones in Buskerud.
Journeys with Opplandstrafikk AS
Brakar travel passes, youth tickets, school bus passes and single tickets are valid on route 701, Hønefoss – Jevnaker. Travellers must present their travel card/young people’s travel card together with the validation receipt.
Opplandstrafikk travel passes, youth tickets, school bus passes and single tickets are valid on route 221, Hønefoss – Jevnaker within the applicable zone. Travellers must present their travel card/young people’s travel card together with the validation receipt. For travel outside the applicable zones, the ticket must be combined.
Valid ticket in the event of delays
If the bus is delayed and the period of validity of the ticket has expired, the ticket will remain valid up to the destination point. This also applies in the case of transfers.
National service conscripts
National service conscripts (corporals/privates) and civilian conscripts pay the child/pensioner price. Their identification is their uniform or ID card. For conscription journeys, the conscription order serves as valid identification.
When a person with a valid companion certificate is accompanied by his/her companion, both travel at pensioner rates. Deaf and blind passengers with valid ID (“green card” from one of the four state competence centres) can travel on pensioner tickets, while their companions travel free of charge. This applies to all ticket products.
Travellers in wheelchairs travel free of charge. Please note that the lifts and ramps fitted to the buses have maximum weight limits. Bus with lift: max. 350 kg Bus with ramp: max. 300 kg
All dogs travel free on Brakar buses.
Customers with pre-ordered tickets are to hand the order to the driver when boarding the bus. The driver will then issue the ticket, which is also valid for transfers.
Pre-orders are valid for single tickets in all categories: adult, child and pensioner. They cannot be used for travel passes or 24-hour tickets.
In this context “transfers” is taken to mean changing buses to continue a journey within the validity period of the ticket. The validity period depends on the route in question and is calculated as follows: 45 minutes + 30 minutes per zone paid for. All single tickets are valid for transfers. Return journeys are also defined as transfers.
Transfers within the same zone are free, while a supplement is payable for transfers on journeys that cross zone boundaries. The supplement will be the full cost of the new journey, less the price already paid for the zone in which the traveller boarded.
Travellers on journeys that involve changing buses will normally pay all the way to the destination point when they board the first bus. When boarding the next bus, travellers should simply inform the driver they are making a transfer and present the ticket purchased. They should also do this when using electronic bus passes.
In this context, “supplementary ticket” is taken to refer to situations where a customer with a ticket wishes to make a journey that exceeds the validity of the ticket in question.
When the journey is to continue into a new zone, the traveller has to purchase a supplementary ticket for the entire distance the original ticket does not cover, and the price for one zone (the “boarding zone”, from which the transfer takes place) is then deducted from the price of the new ticket.
It is possible to send letters/parcels by bus in Buskerud (does not apply if the route involves changing buses). Letters/parcels are divided up into the following categories:
Letter NOK 50
Goods up to 1 kg NOK 70
Goods up to 10 kg NOK 80
Goods up to 30 kg NOK 115
The sender/receiver of the goods is obliged to meet the bus promptly to drop off or collect letters/parcels sent by bus. Carrying letters/parcels does not constitute grounds for buses to wait at a stop past the stated departure time.
Luggage is carried free of charge if there is space, and must be positioned such that it does not constitute an obstacle for other people, i.e. on luggage racks, on the passenger’s lap, under a seat or in the load compartment. Luggage must not be placed in the aisle, as this serves as an emergency exit route. The driver is responsible for safety on board the bus, and is free to decide whether luggage can be carried on board the bus or stowed in the load compartment.
Dogs, skis, strollers, kick-scooters, snow gliders, etc.
Carried free of charge as long as there is space. In accordance with the universal design regulations
Drivers have responsibility for safety on board the bus, and can decide whether cycles are to be carried on board or stowed in the load compartment. Collapsible bikes are considered to be suitcases and treated as luggage.
the following area must be set aside on board for strollers, wheelchairs, cycles, etc. L 130 cm x W 75 cm.
Will be carried if there is space and on payment of the price of a child ticket. Travellers who often travel with a cycle can purchase a youth ticket on their smartphones or on an electronic pass.
Brakar operates ticket inspection on its buses. Travellers who cannot produce a valid ticket or pass on request will be required to pay a supplementary fee. See the Transport Regulations online at brakar.no.
Loss of card
Loss of travel cards or young people’s travel cards must be reported without delay via brakar.no, or in person at the Brakar Customer Service Centre in Drammen, or at any of our other ticket outlets. Reimbursements are subject to an administration fee of NOK 50.
Reimbursement of lost pay-as-you-go credit, travel passes and youth tickets
Reimbursement of travel passes and youth tickets is only paid to registered customers. Reimbursements are subject to an administration fee of NOK 50. No reimbursements are paid for single tickets. Pay-as-you-go credit is disbursed in full.
On reimbursement of travel passes and youth tickets, the holder is considered to have travelled up to and including the day the bus pass is handed in to one of our customer service centres/ticket outlets, or sent to Brakar. Reimbursement is paid for the price of the travel pass divided by 30 and multiplied by the number of days the pass was not used during the 30-day period.
Defective travel card
Contact the Brakar Customer Service Centre. Travel cards that show signs of deliberate damage will not be replaced.
Reimbursement in the event of sick leave
Travel passes can only be redeemed in the validity period in the event of sick leave. A receipt for the ticket purchase and a copy of the doctor’s note must be attached.
Time bar on pay-as-you-go credit
Pay-as-you-go credit that has not been used over the course of three years will be deleted and the card will be blocked.
Means of payment
On board buses, payment is accepted in the form of our travel cards, our app, the NSB app and cash. Routes 3–25 sell single tickets for cash. The Ruter app can be used in Røyken and Hurum, and on route 71 in Asker.
Route 200, route 320, some routes in Hallingdal and our ticket outlets have card readers and accept payment cards.
OUR TICKET OUTLETS
- Brakar Kundesenter, Bragernes torg 1, Drammen
- Sentrum Stopp Hønefoss, Stangsgate 10, Hønefoss
- Storgata Kiosken, Storgata 12, Kongsberg
- Nettbuss Hallingdal Billag AS, Trolløya, Ål
Single tickets are not available from our ticket outlets.